Software we build and run ourselves.
OptiFuel and BourneConnect AI are products designed, built and operated by Bourne Cloud. They give us first hand experience solving the same software, AI, data and operational challenges we take into client projects.
OptiFuel
Fuel intelligence platform
OptiFuel brings fuel data into one operational platform for analytics, forecasting, control and reporting.
From there, teams can track usage and cost, identify unusual activity and forecast future consumption.
Capability highlights
Operational analytics
Analyse fuel volume, spend, transactions, locations, products, drivers, cards and cost centres from one platform.
Forecasting
Use historical fuel data to forecast future consumption and support planning.
Controls and alerts
Surface unusual activity, investigate card behaviour and identify issues without manually searching through transaction data.
Reporting and AI assisted insight
Create operational reports, monitor emissions and ask questions about fuel data using OptiChat.
BourneConnect
AI voice agent for inbound and outbound calls
Our bot can handle inbound calls, understand customer needs, capture information, complete common tasks and transfer conversations to a person when needed.
Outbound calling can also be used for reminders, follow ups and other business workflows.
Capability highlights
Inbound conversations
Answer calls, respond to common enquiries and collect the information the business needs.
Outbound workflows
Initiate or schedule AI calls and track the outcome of each conversation.
Actions during the call
Capture details, support appointment booking and complete defined business workflows while the caller is still on the line.
Human handover
Transfer conversations to available team members when the AI should not continue alone.
Need something built around your business?
The same software, AI, data and automation capability behind our own products is available for custom projects.